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Frequently Asked Questions

How long has Roberts Sales been renting and selling campers?

We started renting and selling Starcraft campers in 1969 as Southwest Rentals.  In 1978 we divided the two areas of Southwest Rentals (tool & construction equipment rentals and camping trailers) into two companies.  Southwest Rentals remained our tool and construction equipment rental company and Roberts Sales focused on the camping trailer sales and rentals.  So our brochures say "Since 1978" because that's when Roberts Sales started as its own entity even though we've been involved with pop-ups since 1969. 

 

Are the campers made in Flagstaff, Arizona?

No, Flagstaff is the brand name and is made by Forest River.  Forest River builds the campers in Millersburg, Indiana.

Flagstaff also has travel trailers and fifth wheels available - do you carry those?

Sorry, we don't.  Frankly, we don't have space on our small lot to carry hard-side trailers.  Focusing on fold-down trailers allows us to specialize in that area and provide our guests with the best possible experience when looking for a fold-down.  For Flagstaff travel trailers and fifth wheels, please visit Valley Camper RV in Longmont.  

Is there a difference between a "fold-down trailer" and a "pop-up trailer"?

No, the terms are used interchangeably along with "camping trailer" and "tent trailer."  Although, pop-up camper is sometimes used to describe a soft-sided truck camper.

 

How heavy are Flagstaff fold-downs?

The line ranges from 1231 lbs. (176LTD) to 3390 lbs. (HW29SC).

 

Will a car with a 4-cylinder engine pull the campers?

We have had 4-cylinder cars and trucks pull the 8' campers (176's), but they probably weren't the fastest ones up the mountain.  Please call if you would like to test drive (test pull?) a camper to see how it feels with your vehicle.

 

What's the difference between a MAC and Classic?

The Classic line has many deluxe features such as 5" innerspring mattresses, a larger 2.5 cu. ft. fridge, as well as more lights and accessories.  For a detailed list between the two, go to the comparison page.

 

What does "EM" stand for in the camper description, as in "em 2007"?  

"EM" stands for "early model" and indicates a camper that was built with the previous year's specifications and color schemes, but then titled as the next year's model year.  For example, the EM '08 176ED has the same floor-plan and color scheme as the '07 176ED, but it arrived on our lot after the 2007 model year had ended.  Therefore, you wouldn't be able to tell the difference between the two without looking at the title or serial number.

 

Is hot water available for all Flagstaff models?

Hot water systems are standard on all Classic models.  Roberts Sales can add hot water to most MAC camper at our shop (see accessories for more information).

 

Is a lift kit available for both the MAC and Classic?

Yes, please see our accessories page (raise frame section).

 

Do all Flagstaffs have brakes?

Campers with a 12' box come with brakes from the factory.  Roberts Sales can add brakes to the 8' and 10' campers.  See accessories, brake option.

 

How long does it take to set up the camper?

About 10 - 20 minutes, depending on the floor plan, the camp site, and whether or not it's raining!

 

How much weight do the beds hold?

1,000 lbs. each.

 

I prefer an ice box to a fridge - can I still get one?

Yes.  All new Roberts Sales campers come standard with a 3-way refrigerator, but we can easily order an ice box for you if you prefer.

 

Which trailers have slide-outs?

228D, BR23SC, BR28TSC, 425D, 525D, 625D, 823D, HW25SC, HW25ST, HW27SC, and the HW29SC.

 

Which trailers have a shower and cassette toilet?

Five models: 205, 228 with shower, 228BH with shower,  228D with shower, BR23SC, BR28TSC, 523, 525D, 625D, and HW25SC.

 

Is an outside shower included with trailers that already have an inside shower?

On Classic trailers, yes.  On MAC trailers like the 205 and 228 (with shower), technically, no.  But, sometimes the factory surprises us with an outside shower on a MAC shower unit--bonus!

 

What type of roof does Flagstaff use?

A one-piece Fiberglass vacuum bonded radius roof with no center seam.  Steel air conditioner reinforcing is laminated into the roof (so no unsightly bars on the ceiling).

 

What is a "Group 27 Battery Pack?"  

"Group 27" refers to the physical size and the amp-hour rating of the battery.  The factory uses a Group 24 battery with a capacity of approximately 90 amp-hours (one ceiling light on for one hour draws one "amp hour"; the heater draws 2.5 amps).  The Group 27 battery we install at our shop is physically a little bigger and has a capacity of 105 amp-hours.  In our opinion more power is better.

 

Will the roof hold a boat?

That depends on the weight of the boat:  the roof - with a rack installed- will hold 250 lbs. 

 

Is there an alternative to the roof-mounted bike rack?

Yes, we offer a rear receiver that accommodates a hitch-mounted bike rack.  We will have you sign a piece of paper, though, indicating you understand the dangers associated with loading too much weight on said rear receiver...

 

Can I take a rental camper out of the country?

To Canada, yes.  To Mexico, sorry, but no.

 

Does Forest River have a web site?

Yes.  http://www.forestriverinc.com

 

Where can we go camping in Colorado?

Try this site:  http://www.coloradodirectory.com

 

Other questions?

Please contact us! Phone number (303) 922-6221.